1. What products do you sell?

At GreatRating, we offer a wide range of products in the following categories:

  • Vacuums: 82 products
  • Tractor Mowers: 7 products
  • Lawn Mowers: 5 products
  • Generators & Automotive: 187 products
  • Appliances: 23 products

You can explore these categories on our website for detailed product information and pricing.

2. How do I place an order?

To place an order:

  1. Browse our website and select the products you wish to purchase.
  2. Add the items to your shopping cart.
  3. Proceed to checkout where you’ll enter your shipping and payment details.
  4. Review your order and complete the payment.

Once your order is confirmed, you’ll receive an email with your order details.

3. What payment methods do you accept?

We accept major credit cards, including:

  • Visa
  • MasterCard
  • American Express

All transactions are processed securely through our payment gateway.

4. Do you offer free shipping?

Yes, we offer free shipping on all orders within the United Kingdom. Your order will be processed and shipped at no additional cost.

5. How long will it take for my order to arrive?

Our handling time is typically 0-1 day, and the estimated transit time is 5-8 days. Orders are processed Monday to Friday, and orders placed over the weekend will be handled the following Monday.

6. Can I track my order?

Yes! Once your order has been dispatched, you will receive a tracking number via email so you can monitor the delivery status.

7. Can I change my shipping address after placing an order?

If you need to change your shipping address, please contact us immediately at contact@greatrating.shop. We can assist with address changes as long as the order hasn’t been processed or shipped.

8. What is your return policy?

We accept returns for products in new, unused condition within 30 days of purchase. If the item is defective, we will gladly provide a replacement or refund.

For more details, please visit our Returns & Exchanges page.

9. How can I return or exchange an item?

To return or exchange an item, please contact us at contact@greatrating.shop or call us at +44 7558965141. We will provide instructions for sending the item back and processing your return or exchange.

10. Do you ship internationally?

Currently, we only offer shipping within the United Kingdom. We do not offer international shipping at this time.

11. How do I know if my payment was successful?

After completing your order, you’ll receive an order confirmation email. If your payment was processed successfully, the email will include your order details and a receipt.

12. Is my personal information secure?

Yes, we take your privacy and security seriously. All payment information is securely processed using industry-standard encryption. Your personal information is only used for order processing, communication, and improving your shopping experience.

13. How can I contact customer support?

You can reach our customer support team at:

We are happy to assist with any questions, concerns, or feedback.